Privacy Policy
Last Updated: August 15, 2025
Introduction
At MetalCraft, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully to understand our practices regarding your personal data.
Information We Collect
We may collect several types of information from and about users of our website, including:
Personal Information
We may collect personal identification information, such as:
- Name
 - Email address
 - Phone number
 - Postal address
 - Company name and position
 - Any other information you provide when filling out forms or contacting us
 
Non-Personal Information
We may automatically collect certain non-personal information when you visit our website, including:
- Browser type and version
 - Operating system
 - IP address
 - Referring website
 - Pages viewed and time spent on our website
 - Links clicked
 - Access times and dates
 
How We Collect Information
We collect information in the following ways:
- Direct interactions: When you provide information through forms, subscribe to our newsletter, or contact us.
 - Automated technologies: As you navigate through our website, we may use cookies, web beacons, and other tracking technologies to collect data about your browsing actions.
 - Third parties: We may receive information about you from third-party service providers, such as analytics providers and advertising partners.
 
How We Use Your Information
We use the information we collect for various purposes, including:
- Providing and maintaining our website and services
 - Responding to your inquiries and fulfilling your requests
 - Sending administrative information, such as updates to our terms and policies
 - Sending marketing communications about our products, services, and events
 - Personalizing your experience on our website
 - Analyzing usage patterns to improve our website and services
 - Protecting our rights and preventing fraudulent activity
 - Complying with legal obligations
 
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to collect information about your browsing activities. Cookies are small text files stored on your device that help us provide a better user experience.
Types of Cookies We Use
- Essential Cookies: These cookies are necessary for the website to function and cannot be switched off in our systems.
 - Performance Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site.
 - Functional Cookies: These cookies enable the website to provide enhanced functionality and personalization.
 - Targeting Cookies: These cookies may be set through our site by our advertising partners to build a profile of your interests.
 
You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.
Disclosure of Your Information
We may disclose your personal information to the following categories of recipients:
- Service providers: Third-party vendors who perform services on our behalf, such as website hosting, data analysis, and payment processing.
 - Business partners: With your consent, we may share your information with our business partners to offer you certain products or services.
 - Legal requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
 - Business transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
 - With your consent: We may disclose your personal information for any other purpose with your consent.
 
Data Security
We implement appropriate technical and organizational measures to protect the security of your personal information. However, please understand that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access your personal information
 - The right to rectify or update your personal information
 - The right to erase your personal information
 - The right to restrict processing of your personal information
 - The right to object to processing of your personal information
 - The right to data portability
 - The right to withdraw consent
 
To exercise any of these rights, please contact us using the details provided in the "Contact Us" section.
International Transfers
Your personal information may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country. By using our website, you consent to the transfer of your information to these countries for the purposes described in this Privacy Policy.
Children's Privacy
Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can delete the information.
Changes to Our Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
MetalCraft
1250 Metallurgy Avenue, Research Park
Sheffield, UK
Email: privacy@metalcraft-institute.org
Phone: +44 (0) 114 555 8791